i don't have a virgin media wall socket. When im connected via lan from MB to Router i get 900mb to 1000mb. i don't have a virgin media wall socket

 
 When im connected via lan from MB to Router i get 900mb to 1000mbi don't have a virgin media wall socket <b>ytinummoC aideM nigriV aideM nigriV esworB </b>

The phone number doesn't connect you. Some properties do not have a wall socket, only a cable. I can only find the TV socket. Vonage 2nd line. You will only have been sent a QuickStart pack if the premises previously had VM. 1. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. Thank you. The internal box should be oblong, square one are for phone. Get the Hub ready by connecting the wires. Home Phone. If no luck, call the pre-installation and delivery team on 0800 052 1734 explain the problem and request a tech visit to install a socket. I am so sorry to hear that you seem to be missing a wall socket in the home. ” I did not get a silver terminator cap in my packaging to send back. Broadband and TV deals. Go back to normal router mode as soon as the test is done. There would be a £25 non fault call out charge (it used to be £99) to do the work you require. I’ve called and called yet keep getting passed around and then excuses such as the servers are down etc. He could see the set up I already had. Hi i am a new virgin media customer- got internet, tv and phone package (activated it yesterday as i recently moved houses) but have an issue previous house owner has a virgin media wall socket thing which the white wire connects to the broadband- which is upstairs- however my tv (using virgin 360 tv) is downstairs how am i supposed. The website is not even remotely helpful with this issue. We also don’t have an Ethernet point only an old BT outreach 5C box. RedTomato said: I removed my Virgin cable about a month ago. Hi Nat, I'm having the same issue - have been sent a quick start package but we don't have a Virgin wall socket to connect it to, or any - 5119737Hi, I have the same problem with there being no Virgin Media wall socket in the house that I have moved to on 15 July. Browse Virgin Media Virgin Media Community. Re: No virgin media wall socket. Give the pre-installs team a call on 0800 052 1734. I can’t find a virgin wall socket I have followed the wires from omni box which leads me to a black wire. I need to know if I’m able to get virgin media to move the virgin media wall socket to another room. The unaffiliated community for Virgin Media subscribers to discuss broadband, TV, phone and mobile services. I spoke to 3 customer service people yesterday and none could help. No vm wall socket. I got a quickstart pack on Wednesday and tried looking for the wall socket in the flat (first floor). I recently got Virgin broadband installed. I don't have a virgin media socket on ‎17-12-2022 10:38. My problem, like many others is the main phone line is in one room and the hub in another. I have noticed that i do not have any internal wall socket. The unaffiliated community for Virgin Media subscribers to discuss broadband, TV, phone and mobile services. 100. Virgin Media: TiVo® service. Back a step. Tudor. VM. I moved house with my family and we wanted to move to Virgin Media. Virgin Media; My Virgin Media. TV box - 15 mins. When the box came, the guide has said to screw the cable into the VM wall socket but the problem is I don’t have one. I have received my quick start-up kit. on ‎15-11-2022 18:53. I've got the same problem as above. -a power cable for the hub's adapter. I've been sent a quickstart kit and have gone to set it up but don't have the wee white virgin media wall socket to plug in the white - 5389817 Browse Virgin Media Virgin Media Community TV on the go. Account - Cable. The cable line runs into the house to the socket but the router cable make end is - 5038783My question relates to the fact that there are 2 Wall Sockets in the property - one on the ground floor and one upstairs. on ‎05-04-2023 09:20. Turn on and start the Box. Receiving my quick start hub tomorrow, we have the brown VM box outside but don’t have the white wall socket on the inside, all the wiring is behind the walls/under the carpet. I take that means there is not a Virgin Media wall socket or coax cable so it becomes a new install from the street. Look for an omnibox on the outside of your property and try and trace the cable. It's not uncommon to have the hub in one room and the TV in another, so there would be two sockets. Switched On Families. FYI it was push-fit, not screw on, even though the receiving socket on the wall was threaded. Could I get someone to come - 5400021 Hello. com email address to different Virgin account. Options. VM BB TV Landline. We have the quickstart pack but sadly cannot get broadband set up and working. I don't work for Virgin Media. My dad bought the 1gbps package and arranged the delivery for 13th March with QuickStart. Learn more. I have received a new fibre phone adaptor, which it seems I have no choice in converting to, even though my experience of fibre phones at work is very poor. If all that fails then call the pre-installs team on 0800 052 1734 and asked for a manned installation. Virgin Media Wall Socket. I could connect it in my house self install. If you have a plastic omnibox outside on the wall (where the VM cable comes in from the street) see if you can trace any wires from that into your home. I have just recieved my virgin media wifi and TV box for home installation but dont have the correct wall socket do I. I'm at the stage where I need to plug the isolator cable into the Virgin Media wall socket. No internet, unfortunately. Trace any cables coming out of it and check the ends of them. Learn more. Don’t plug the power cable into a plug socket yet. Just received the broadband but I'm disappointed as I doesn't include the socket can you help where I can get it. Our self kit was delivered today and we don't have a wall socket to plug it into, we've checked everywhere and we only have the old style one where we can't plug our box into. The block box on second picture is an amplifier for terrestrial TV. 68K; 345; 502; Alex_RM. Virgin Phone Switchover. Account - Cable. Re: No Virgin media wall socket. Other than that we don’t have one. Browse Virgin Media Virgin Media. Post ReplyHi, I ordered a broadband only package and was told my address was applicable for a self install kit. I've recently moved into a rental property and thought I was being prepared by setting up the Wi-Fi in advance. All forum topics; Previous topic; Next topic; 1 REPLY 1. I think I need an engineer for this as so far I have had the kit for 2 weeks + but no internet. If no luck call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. However the wall socket (which my landlord has confirmed is Virgin Media's) is missing the actual socket (image 1). Their newer “fibre” installs are Fibre to the outside of your house where there is a fibre to coax box powered from your house inside the large brown box and then Coax to inside. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Virgin wall socket Tashamegan. The socket I can see is for BT. 2: Internet connection, via your homehub, for all online functions. The Openreach sockets do not work for Virgin Media. Account -. Hi I ordered a broadband only package and it said I was suitable for self-install, so I went ahead and purchased. There should be a wall mounted box somewhere inside that has an F socket on it. If the previous owners remove the internal VM box then c all the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. Check to see if there is just a cable coming out of the wall as sometimes the rest has been removed, otherwise: Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and SundayWe have recently moved house and got a quick start setup but don’t have a Virgin media wall socket. Step 1 - Empty the new equipment out the box – when you receive the QuickStart kit. My cable had a big red label on it saying ‘push it on, don’t screw it in’ but that label could have fallen off OP’s cable. Sounds like you will need a technician, as the cable may be disconnected in the street cabinet. Given that Virgin Media is a cable-operator, and it's the co-ax cable that carries the live TV channels, then no - you can't avoid the cable requirement. Cihank617. My Virgin Media App. He was going door to door. The virgin fellow who organised the move a few weeks ago assured me that the address already had virgin media installed, as of three months ago. However, since theres no virgin media socket is it possible if someone who works at v. Or you may be quicker than average! You won’t be involved the whole time. Account - Mobile. VM BB TV Landline. Virgin Media: TiVo® service. Learn more. New Install Assistance. --. But I have no Virgin Media Wall socket in my house. It is actually a VM box but a very old one, even though it was still in use just over a month ago. I just received my Virgin kit but when I tried to instal it I realised that I don’t have a virgin wall socket , my neighbour has - 5169065It's quite possible that one socket is inactive because its cable was cut years ago. Tudor. Browse Virgin Media Virgin Media Community. Trace the short stub of cable going through the wall and see if it goes outside to the plastic omnibox where the. Whichever is the most suitable. Virgin Media Community. Entertain me; Broadband Deals. Follow these steps to install your virgin Media Broadband, TV and Phone service. Stay safe online. . Need to contact Virgin Media Customer Services? Call: 0345 454 1111 WhatsApp: 07305327112. Manage Your Account. Account - Cable. My cable had a big red label on it saying ‘push it on, don’t screw it in’ but that label could have fallen off OP’s cable. When im connected via lan from MB to Router i get 900mb to 1000mb. If no luck, call the pre-installation and delivery team on 0800 052 1734 explain the problem and request a tech visit to install a socket. But I don't think I have any Virgin Media Wall sockets in my house. As noted; Try calling the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday - 5243559Hi. Can you help? - 5401771 BrowseThe item marked with a red box is an attenuator. Would I be able. How to i book someone to come and - 5239743. There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2. Browse Virgin Media Virgin Media Community. I don't see a virgin media wall socket. If you do have a socket you can post a photo here. For a wires-free alternative, you could use a cordless phone setup. 1 said to wait until today and she would enable the hub overnight, but it still doesn’t work. There was no plug socket nearby for this to be used, so in the end he had to drill the cable through. Go to solution. No Virgin Media wall socket in my apartment in QuickStart, set up and connections 7 hours ago;I do not have the wall socket by Virgin Media, so that it is no way to connect with the isolator cable as well as the hub. Kit arrived today…no wall box so unable to install. Push fit the VM-supplied lead onto the socket. Explain what needs to be done and book an engineer visit. Phone line - 5 mins. I would like to book engineer maybe to come and install a wall socket or sonehtnt so we can finally use the broadband. Account - Cable. Browse Virgin Media Virgin Media Community. Subscribe to RSS Feed; Mark Topic as New;. Please help. on ‎22-10-2022 20:58. If you are already an existing customer and want the point moving then there would be a £25 non fault call out charge (it used to be £99) to do the. One of them was Telewest. 14-08-2023 16:02 - edited ‎14-08-2023 16:05. You will only have been sent a QuickStart pack if the premises previously had VM. QuickStart, set up and connections. No wall socket. Account - Mobile. Any help much appreciated, could a mod please help? 0 Kudos Reply. If possible, I would like to get rid of this rather ugly white. It has two outputs on the left of the wall box. We recently applied for a virgin package of tv, phone and broadband. Being connected to the internet is one of the most important modern essentials in 2022,. First, screw the white cable with the blue tab in the Hub, and then plug in either end of the yellow Ethernet cable. vintageclaret. Sounds like you will need a technician, as the cable may be disconnected in the street cabinet. Plug the cordless base station into the VM hub and use cordless handsets around the home as required. Broadband and phone deals. Had arranged self-install as per suggestion from VM. Learn more. I am so sorry to hear that you seem to be missing a wall socket in the home. When phone connected to the wall socket, no dial. Follow these simple installation steps for your Virgin Media home phone set up. If you have a plastic omnibox outside on the wall (where the VM cable comes in from the street) see if you can trace any wires from that into your home. This so calle. You should be able to do it on a call to CS. I presume. Connect the new TV box. on ‎05-09-2023 20:36. Don’t plug the power cable into a plug socket yet. Should I cancel and request an engineer to install. No virgin media wall socket in QuickStart,. I have the samw problem ive got the hub but i dont have a socket in the house, trying to make an appointment but the website doesn't work . 283; 37; 57; stabilo00. on ‎28-10-2022 17:29. I tried calling for an - 5370472 My flat seems to have a plethora of wall sockets installed even one that is branded Virgin Media but I don't think any of them are suitable for the coax cable the Hub 3 comes with. Next, connect the power cable. Socket should be on the underside. Unscrew the white cable with the black collar. No, the ethernet cable is for a wired device if you have one. Hi, I just received my hub. It is likely you will be waiting a few days. Call the Pre-installation and delivery team on 0800 052 1734 and explain the situation. on ‎21-02-2023 19:59. Virgin Mobile. It's great to hear your wall socket concerns have now been addressed and - 5057222 - 2on a domestic hub you look at the values thus. 0. . If there is no other socket or even a cable poking through the wall, call for a (free) manned installation. There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal. Browse Virgin Media Virgin Media Community. Please keep an eye out for the purple envelope in the top right corner of your screen alerting you to a new message. Disappointing but not unexpected. It may not be in the room that first seems obvious, and it may not be marked Virgin Media either. My pc is uptaris with my wife card i get about 300-400. Issue being I have no virginmedia wall socket, just a VM phone line and then a cable coming in beneath that - which I tried using. I have only got one rectangular shaped white socket (Shown. #12. You can also check for a loose cable as not all properties have a socket. Manage Your Account. Subscribe to RSS Feed;. Browse Virgin Media Virgin Media Community. Sign in . Virgin offers self-install to properties that have recently had a service. Do I need to book an engineer appointment? as I don’t have an active account it’s not showing me any options online or on the app. Joining in 143 Views. Hi, I have ordered a self-setup wifi kit and cannot find a virgin media wall socket anywhere. No virgin media wall socket mattz1106. Solved: I have been told to connect the adaptor to my hub and the other end to my phone. The internal wall sockets may be under different names of former cable companies such as NTL, Cabletel, Telewest etc. 4 weeks ago. however as you still get a line from the wall socket there's a chance the migration has not completed yet. Virgin Media; My Virgin Media; Shop;. on ‎30-12-2022 13:41. I don’t have a virgin media socket on my wall; Options. No Virgin media wall socket on. Stream from Virgin Media. Bits and bytes. It branches out to 2 positions one of them are BT RJ11 sockets And the other leads to the loft and I don’t want to put the Wi-Fi there. An easier option is to just get a female to female F connector, available from B&Q, Amazon and others. I have also checked outside and there is no box either on my property or on my boundary wall. When purchasing it stated my property was Virgin ready and the quick set up was the best way to set up. ^Martin. I’ve just received all my pack and went to set it up as said I was suitable for self installation, however I don’t have a wall socket - any - 5390715. on ‎21-08-2023 20:36. on ‎03-08-2020 18:05. Plug into the Hub. Choose the best spot for your wifi hub. Any help please?Yes, they will lose wifi connectivity but I am suggesting you do this just as a test. Sadly a lot of sockets get removed from properties, which VM have no knowledge of. So look about for connections that. Hi, I've ordered a broadband only package and it said I was applicable for a self install kit. Phone. Trace any cables coming out of it and check the ends of them. If it is a loose cable only, you will need one of these to connect the Quickstart cable. Virgin didn't always provide Internet remember it used to be a cable TV provider first then it became a broadband provider when that came about. Don't touch it. 1 ACCEPTED SOLUTION. I have the new one as I. Give the pre-install team a call on 0800 052 1734 as you will need a manned install to reinstate the isolated outlet. Virgin Media - Cable Broadband, Digital TV and Telephone/Mobile News. The wall socket is - 5109379. Mark as New; Bookmark this message;The photos show 2 different VM broadband sockets and 1 unbranded phone socket. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. 0 Kudos. 2: Seeker. So I have a fibre package in my current home, we are moving next weekend and today I couldn't find the vm wall socket that I need for the red tag cable to plug Into . Then push the connector VM have provided over the screw thread. There should be an omnibox, often brown or gray, on the outside of the premises, try tracing the cable/s from it. A Ti-Vo was installed in one of the upstairs bedrooms. Account - Mobile. I'm a Very Insightful Person, I'm here to share knowledge. Tudor. Please help. Networking and WiFi. You’ll leave the Hub alone for 10 minutes and the TV 360 box for 5 minutes, while they’re sorting themselves out. Browse Virgin Media Virgin Media Community. Unscrew the white cable with the black collar. Joining in Options. Go to solution. Disappointing but not unexpected. What I need to do? - 5432597 Looks like I don’t have the virgin media wall socket in my house at all so unable to install myself. Browse Virgin Media Virgin Media Community. Push the white cable with the black label into the Hub. on ‎23-10-2022 13:36. I need an engineer. Tuning in. Joining in Options. (Again even though the salesman made it sound like I would definitely have this in my house) Tried calling customer services but been around the ringer with no one able to help, excuses of servers being down and not being able to access systems. . VM staff respond on these boards if you don't mind waiting a few days, otherwise you can book a manned install by calling 0345 4541111 or 0800 0521734 I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. The Openreach sockets do not work for Virgin Media. That is the way I want it to stay. Virgin Media; My Virgin Media; Shop; Help;. Virgin Media; My Virgin Media; Shop;. Plug the cables into the Hub. We don’t have a Virgin Media socket but the previous home owners did have Virgin Media wifi so I’m not sure what the issue is. I tried to connect the hub with an ethernet cable to the socket but the base light has been flashing green for over an hour now. That looks like an F-type socket which would be the same as the socket on the back of our VM Hub. Even though you had the cable there previously you don't have the isolator anymore and will need to have one. on ‎01-02-2023 14:26. If no luck call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. Thank you. Managing Your Account - Cable. I am so sorry that you have - 5404317 BrowseI need to book an engineer to install a Virgin media wall socket for my broadband but I can’t find an option on the app. 0 Kudos Reply. 14-08-2023 16:02 - edited ‎14-08-2023 16:05. The bottom two cables aren't plugged into anything so presumably can be removed, and the top one is attached to a blank socket in the wall - no idea what this leads to but thought it might have been related to Virgin TV cabling as the previous owners didn't have an aerial and therefore had to rely on Virgin's cabling. Their newer “fibre” installs are Fibre to the outside of your house where there is a fibre to coax box powered from your house inside the large brown box and then Coax to inside. FYI it was push-fit, not screw on, even though the receiving socket on the wall was threaded. There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2. Options. How do I book an engineer to come out - 5345632. log into hub3 - 192. Hub 3. Hi, I recently ordered a broadband package, and was offered a self-install kit, however I do not have the "virgin media access socket" needed to connect my router. Stay safe online. The cables for a Vodaphone / Openreach service will be quite distinct from the Virgin Media service. If no luck, call the pre-installation and delivery team on 0800 052 1734 explain the problem and request a tech visit to install a socket. Occasionally only a very short stub of wire is left behind often hidden within a blanked-off fitting. I'm thinking of leaving virgin media, currently have phone, broadband and TV with them and moving to VF for broadband only. Sign in . I would like to book engineer maybe to come and install a wall socket or sonehtnt so we can finally use the broadband. Networking and WiFiNo virgin media wall socket in QuickStart, set up and connections 4 hours ago; Hub3 Flashing green light in Networking and WiFi Thursday; No wall socket but wire from underneath floorboards in QuickStart, set up and connections Thursday; Wall Socket Issue in QuickStart, set up and connections WednesdayDon't have a simple wall socket to plug into! in QuickStart, set up and connections yesterday Broadband issues - 3 engineer visits, goes down for hours at a time in Networking and WiFi yesterday 2 Separate Accounts at 1 Address & Questions in Networking and WiFi yesterdayIf no luck, call the pre-installation and delivery team on 0800 052 1734 explain the problem and request a tech visit to install a socket. I have looked everywhere but can't seem to find one. Unscrewing the screws didn't allow me to take the box off the wall and have a look and I really don't. Learn more. - 5250024Options. The pre-install team number is 0800 052 1734. If it is a loose cable only, you will need one of these to connect the Quickstart cable. Virgin Media don’t do any Fibre connections to inside the house. Home Phone. I think there’s something missing to the Virgin Media wall socket in my flat. - 5156775. on ‎27-01-2023 17:22. Explain what needs to be done and book an engineer visit. Hi @bingoman000. I’ve come to virgin only to realise I have the old virgin Telephone line and that’s it I don’t have a Co-Axial socket What confuses some people is the push-on connector provided. We've recently moved into our new hour and we received our HUB 3 along with the isolator cable but we don't seem to have a VM wall socket - 5365337. Learn more. I'm a Very Insightful Person, I'm here to. It probably goes into another room in the house. Will an engineer h. I'm a Very Insightful Person, I'm. I have a working internet phone but we are decorating and I want to know about the old wire phone connections. Turn on and start the hub. those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2 0 Kudos. I only have a BT master socket, and then a TV aerial socket. They will do this free of charge but it will involve some degree of rewiring to make the necessary connections. If you can't find it, have a look outside for any wires entering your home, then look for a white box on the wall inside. Unlike previous broadbands I used to have where it was just a simple plug into the wall, I can’t. . My Virgin Media App. Hi I have just received my quick start up guide and I have the wrong wall socket to set it all up I can't get through on the phone to book - 5395835. Looks like I don’t have the virgin media wall socket in my house at all so unable to install myself. The second socket is in the study and I need a wired connection here. There is a long wire and plastic boxes. 11-11-2022 12:53 - edited ‎11-11-2022 12:58. Stay safe online. If you are in a standalone property (not communal flats/apartments) there should be a brown or grey box on the front wall. I'm setting up my hub 3 and it comes with an ethernet cable will I need to use it to set it up as in the step by step guide it doesn't mention it and my wall socket for virgin media and socket for Ethernet cable are a good bit apart and the leads won't reach. I received the QuickStart pack but I don’t have the VM wall socket, I only have an unbranded one that doesn’t fit. The Hub 3 has arrived but the broadband splitter cable doesn’t fit any of the Virgin Media wall plugs. Hi! We have ordered virgin media and got the option for self set up but we don’t have a virgin media wall socket! Any advice would be highly appreciated! Is there a way I can book an tech to come out and put one in? Will that take a while? We need this sorting ASAP! However the wall socket (which my landlord has confirmed is Virgin Media's) is missing the actual socket (image 1). Do I need Virgin to move the socket, or can I, or an electrician do it? So, I want to reposition my TV and set-top box, and don't want to run an extension cable. Unscrewing the screws didn't allow me to take the box off the wall and have a look and I. The old house has a powered line (the white plug with the green light) probably because the street cabinet is far away, and the signal needs a boost. We're here to help. Call the Pre-installation and delivery team on 0800 052 1734. Hi guys, we’ve just received our quick set up virgin box and have the wall socket already in our new flat. I don't have virgin media wall socket in QuickStart, set up and connections 6 hours ago; Migrating @ntlworld.